Processing Time:
All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates:
• Standard Shipping: $6.97 (3-4 business days)
• Free shipping on all orders over $25.00
Shipping Carriers:
We use USPS to deliver our products. You will receive a tracking number once your order ships.
Order Tracking:
Once your order ships, you will receive a confirmation email with tracking information. You can track your package at any time using this information.
Shipping Delays:
While we work hard to deliver your order on time, occasional delays may occur due to carrier issues, weather conditions, or other circumstances beyond our control.
Damaged Items:
If your package arrives damaged, please contact us within 30 days with photos of the damage for a replacement or refund.
For any questions about shipping, please contact us at ab@ketofrogbbq.com.
